Terms and Conditions
Effective Date: 11th Feb 2026
Welcome to Red Carpet Rides Melbourne. By submitting a booking request or using our services, you agree to the following terms and conditions.
1. Booking Requests
All bookings submitted via our website are requests only and subject to availability. Confirmation will be provided by our team via email or phone.
2. Eligibility
Drivers must:
- Hold a valid full driver’s licence
- Meet minimum age requirements (vehicle-dependent)
- Provide valid identification upon request
3. Pricing & Payments
- Rates displayed are indicative and may vary based on duration, mileage, dates, and special requests
- Final pricing will be confirmed before booking approval
- Security deposits may apply
4. Cancellations
- Cancellation policies will be communicated at the time of booking confirmation
- Late cancellations may incur fees
5. Vehicle Use
- Vehicles must be used responsibly and lawfully
- Smoking, illegal activities, and reckless driving are strictly prohibited
- Any damage incurred during hire will be charged to the customer
6. Chauffeured Services
For chauffeured bookings:
- Vehicle remains under control of Red Carpet Rides Melbourne
- Routes and schedules may be adjusted for safety or operational reasons
7. Liability
Red Carpet Rides Melbourne is not liable for:
- Delays due to traffic, weather, or unforeseen events
- Loss of personal belongings left in vehicles
8. Privacy
All personal information submitted through our website is handled in accordance with our Privacy Policy and is used solely for booking and communication purposes.
9. Changes to Terms
We reserve the right to update these Terms & Conditions at any time without prior notice.
10. Contact
For any questions, please contact us via our website.